Customer Service / Sales Assistant - Plastic Surgery

Descripción de la oferta

Our organization needs a driven Plastic Surgery Customer Service / Sales Agent with potential for growth. The candidate will provide excellent English and Spanish customer service to all patients. Excellent communication skills, advanced English, openness to coaching, and willingness to explore new methods are required.

Duties:

- Promptly respond to patients' inquiries via phone, email, and chat
- Resolve issues and complaints with urgency and patience
- Accurately enter customer data and maintain records on our CRM (Hubspot and Zoho)
- Collaborate with team members to ensure customer satisfaction
- Follow up with patients to resolve issues regarding their surgery
- Follow established processes and protocols within the clinic

Requirements:

- Advanced English proficiency (C1/C2)
- Strong organizational skills
- Multitasking and attention to detail
- Availability to work in an office located in El Batan, Quito
- Availability to work full time, Monday to Friday (9AM - 5:30PM)

NOTE: You will be required to send a voice message previous to an onsite/online interview.

Requerimientos

• Educación mínima: Educación Técnico/Profesional
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 21 y 35 años

Palabras clave: servicio, service, ventas, cambaceo, sales, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 2 días