Front Desk Supervisor

Descripción de la oferta

About the Role

We are looking for a Front Desk Supervisor to join a leading hotel in Kuwait City. This position is key to ensuring smooth front office operations while leading a team that delivers exceptional guest service.

Key Responsibilities:

Supervise and support daily front desk operations
Ensure efficient check-in, check-out, and guest service procedures
Handle and resolve guest complaints with professionalism and care
Train, guide, and motivate team members to maintain service standards
Oversee reservations, room allocations, and billing accuracy
Coordinate with other hotel departments to ensure seamless service
Uphold hotel policies, safety, and service excellence standards

Key Benefits:

Competitive Basic Salary
Tips and Incentives
Accommodation and Visa Provided
Private Medical Insurance Provided

Requirements
Proven experience in a similar Front Office supervisory role is essential

Strong leadership and team management abilities

Excellent problem-solving and guest complaint handling skills

English proficiency is a must; knowledge of Arabic is a plus but not mandatory

Knowledge of Opera PMS or similar hotel systems is an advantage

Professional presentation and strong interpersonal skills

Flexibility to work shifts, weekends, and holidays

Requerimientos

• Educación Mínima: Educación Técnico/Profesional
• 3 años de experiencia
• Idiomas: Inglés
• Edad: entre 21 y 32 años
• Disponibilidad de Viajar: Si
• Disponibilidad de Cambio de Residencia: Si

Palabras clave: mostrador, desk, expositor, exhibitor, residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan

23 de septiembre (actualizada)

Acerca de Viva Recruitment