Call Center Agent - Advanced English (Mandatory)

Descripción de la oferta

WE ARE HIRING: BILINGUAL CALL CENTER EXECUTIVES (ADVANCED ENGLISH REQUIRED)
Position Type: Full-time | On-site
Location: Guayaquil – BPO Andina
Schedule: Monday to Friday, 9:00 AM – 6:00 PM (EST)Compensation & Benefits
Monthly salary: USD 525.00
KPI performance bonus: USD 125.00
All legal benefits included (monthly)
Excellent work environment
Opportunities for professional growth
Additional performance-based incentives
Role Overview
We are seeking full-time Bilingual Call Center Executives to join our on-site operations at BPO Andina in Guayaquil. This role involves handling customer service, technical support, and general inquiries, delivering clear and effective solutions, and consistently maintaining high levels of customer satisfaction and service quality.Key Responsibilities
Handle inbound and outbound customer interactions professionally
Resolve customer, technical, and general inquiries efficiently
Accurately navigate multiple systems and databases
Maintain service quality standards and KPI compliance
Deliver a consistent, customer-focused experience
Qualifications
Advanced English proficiency (MANDATORY)
Strong customer service and support skills
Excellent verbal and written communication abilities
Solid problem-solving and decision-making skills
Ability to work effectively in a team environment
Computer literacy and multitasking capability
Previous call center or customer service experience (preferred)
Important Notes
Call center experience is preferred but not mandatory
Applicants without advanced English proficiency will not be considered
Number of open positions: 3

Requerimientos

• Educación Mínima: Universidad
• 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 21 y 30 años
• Conocimientos: Servicio al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 2 días (actualizada)

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